A HAR file is a file format used by several HTTP session tools to export the captured data. Transact.io may use this file to help diagnose issues you see when oour siet.
Warning: A HAR file will may contain private info that you submit while recording.
In google chrome:
- Open the Developer Tools from the menu (Menu > More Tools > Developer tools), or by pressing Ctrl+Shift+C on your keyboard
- Click on the Network tab
- Look for a round button at the top left of the Network tab. Make sure it is red. If it is grey, click it once to start recording.
- Check the box next to Preserve log
- You can use the clear button (a circle with a diagonal line through it) right before trying to reproduce the issue to remove unnecessary header information
- Reproduce the issue
- Save the capture by right-clicking on the grid and choosing "Save as HAR with Content"